Shipping & Returns
For custom orders I require 50% down. I do not accept cancellations. Custom orders vary in length of time. Please contact me first. After a regular order is placed I do not accept a cancellation.
I ship Monday thru Saturday. I ship orders out in 1-3 days with tracking via USPS for domestic mail.
Shipping is by regular U.S. mail unless the customer requests another carrier. Postage and shipping costs within the U.S. its territories and possessions are as follows:
Up to $20 - $5.50
$20.01-$50 - $8.50
$50.01-$100 - $11.00
$100.01-$300 - $12.50
Over $300 - free
Please note: Some items, due to size or special packing requirements, require additional shipping charges. Any additional shipping charges will be listed with the item.
I do not ship outside the United States at this time.
I gladly accept returns and exchanges. I want you to be thoroughly satisfied with your purchase. I however do not accept returns on personalized, custom made, or sale items. Just contact me within 5 days of delivery and ship items back to me within 7 days of delivery. You must pay for return shipping with item(s) undamaged in resalable condition. Upon receipt of a broken item I will need a photo before returning it as you may have a claim with the post office or me.
For custom orders I require 50% down. I do not accept cancellations on custom orders. Custom orders vary in length of time in producing and shipping the item. Please contact me first concerning what you would like. After a regular order is placed I do not accept a cancellation.